Support

EdgeDVR Release Information:

Current Version: v5.12.7
> contact us to DOWNLOAD v5.12.7

Request Support

Visit our service desk system to submit your support request and our team will be able to help you*.

*Note About Chargeable Support
Due to a recent increase in support requests that fall outside of Digital Edge Subsea's scope of services; these requests (for example as a result of networking or Windows configuration issues) will now be charged at the rate of £75 per hour.

EdgeDVR release history:

Edge DVR V5.12 Release

Edge v5.12 is now available. Please contact [email protected] for upgrade instructions. This release includes performance improvements and bug fixes to the edge software suite. Harvest technologies embedded application also updated to Version 1.0.3a and adds support for an accompanying audio…

Edge DVR 5.11 Release

Edge v5.11 is now available. Please contact [email protected] for upgrade instructions. This release includes further quality of life improvements and some additional feature sets. Target frame rates can now be selected per channel. Adds full support for the Harvest Technology…

Edge DVR 5.10 Release

Edge v5.10 is now available. Please contact [email protected] for upgrade instructions. This release includes further quality of life improvements and some additional feature sets. The Client Deliverables can now be adjusted to include all default logs or just a subset.…

Edge DVR 5.9 Release

Edge v5.9.x is now available. Please contact [email protected] for upgrade instructions. This release has a number of quality of life improvements in the Workpack Editor. You can now copy & paste components between different parts of the workpack, between different…

Edge DVR 5.8 Release

EdgeDVR v5.8.x is now released and includes a feature update, the Project Merge app, which allows users to merge projects created in EdgeDVR, with Edge Editor or EdgeDVR to combine multiple projects from the same DVR or different DVR’s into…

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